Contact options - your office or ours?

You may select whether you receive tax office and ASIC documentation and telephone calls directly from the relevant organisation or have it routed via our office.

If you would like us to be your initial contact for the ATO (as listed on your taxation and BAS returns) &/or as your ASIC agent, we will receive, review, sort and forward on appropriate correspondence with a covering letter, in simple terms, advising any action you are required to take.

Should this correspondence become excessive or require lengthy explanation, we reserve the right to charge a small fee in relation to the documentation.

Alternatively, you may choose to have all documentation sent directly to your home or office.

Nexicon Group & Scott Turner & Associates Fees Policy

1. We value your business

Nexicon Group Pty Ltd ("Nexicon") and Scott Turner & Associates have developed this Fees Policy in order to ensure that our relationship with our clients is transparent and open.

2. We sell time

The main product of the business of Scott Turner & Associates is time.  Whilst we may provide to you, for example, a taxation return or a piece of taxation advice, this is the end result of a variety of components of time, which may include telephone discussions with you or others, email and mail correspondence, face to face meetings and working on your file in the office.

3. Fair Go Policy – Feel free to call

We want to encourage you to use our service as a resource.  As a result, you will not receive an invoice or be charged for an occasional short phone call or email.  However, in order to provide timely service to other clients, should these phone calls become frequent or result in their being further research or activity on our part, we will forward an invoice for the relevant time spent on your file.  We will endeavor to advise you should this occur.

4. How we set our rates

Our fee rates cover not only salaries and wages to employees, but are required to cover compulsory professional indemnity insurance, software costs, business running costs such as stationery and telephone along with ensuring that our research and training remain current in the light of ever changing taxation legislation.  

5. Our Fees

Our rates as at July 2011 are $120 per hour plus GST.  If you are registered for GST, you will be entitled to an input tax credit for the GST incurred on our invoices.

6. Disbursements

In order to minimise our general hourly rate and to be fair to clients who do not require us to mail or fax large items, use couriers, incur lengthy mobile phone or STD calls or travel large distances, we reserve the right to charge disbursements to your account and periodically invoice these amount to you.  We will on-charge only the cost as advised to us by our suppliers and will not mark up these costs or charge a service fee.  For your information, disbursements charged will generally include (but not be limited to):

7. Tax deductibility

In almost all cases, fees paid to Scott Turner & Associates will be tax deductible.  There will be instances where our work is in relation to the establishment of a business or investment structure. In these cases, the fees may be considered “capital” in nature and form part of the cost base of that business or investment.

8. Quotes/Estimates

Where requested, we will provide an estimate of fees to carry out a business request, which we will do to the best of our knowledge.  However, given the variable and often complex nature of taxation matters, the resulting invoice will in most cases be slightly higher or lower depending on the time actually spent carrying out the task.  Where it comes to our attention that the fees are likely to be considerably higher than estimated, we will advise you prior to proceeding.

9. Billing frequency

We will generally forward an invoice to you prior to the end of the month in which we completed your business request.  Where completion of a business request has extended beyond a month, we reserve the right to render a progress invoice for work completed to date. 

We may not forward an invoice for smaller matters or unbilled disbursements until we next fulfill a larger business request.  In this case, these smaller matters will then also be included on that invoice.

10. Payment frequency

As we may have effectively financed completion of your work for up to a month or more prior to forwarding you an invoice, we would appreciate payment within 14 days of receiving the invoice and will look to contact you after this time to seek payment.

We reserve the right to withhold lodgement of your return until payment has been received.

Should any invoice remain unpaid after a reasonable time, we reserve the right to refer the collection of the invoice to a debt collection agency. All costs incurred by Scott Turner & Associates including legal costs and collection agency fees to recover the invoiced amount in this instance shall be payable by you.

11. Payment methods

We accept the following methods of payment:

• Cheque or Money Order (payable to "Nexicon Group Pty Ltd")
• Direct Credit to our bank account (call for our details)
• Credit Card (Visa and Mastercard only)
• Cash (in person only. Do not send cash via post)